1 is accelerated and enhanced by the Internet and the techn

1. _____ is accelerated and enhanced by the Internet and the technology that supports it.

A. IPO

B. E-commerce

C. Merchandising

D. M-commerce

2. _____ is a formal business plan that maps out your customer base and your strategy for reaching them.

A. E-plan

B. Feasibility plan

C. Customer strategy and outreach plan (CSOP)

D. Path-to-profitability (P2P)

3. The primary reason most dot-com businesses from the late 1990s are no longer in existence today is because they didn\'t:

A. build a company that is Internet and brick-and-mortar based.

B. develop IT systems capable of processing millions of transactions quickly.

C. develop a path-to-profitability (P2P) plan. D. disperse risk amongst a group of investors.

4. Which type of e-commerce occurs when a business sells products and services to a government entity?

A. B2C

B. B2G

C. G2B

D. B2B

52. When the aircraft manufacturer, Porco Rosso uses intelligent agents to observe inventory levels and help identify and solve potential problems, Porco Rosso is using a(n) _____ agent.

A. user

B. data-mining

C. monitoring-and-surveillance

D. reporting

53. _____ agents are intelligent agents that take action on your behalf.

A. Data-mining

B. User

C. Monitoring-and-surveillance

D. Buyer

54. What type of intelligent agent operates in a data warehouse discovering information?

A. Data-mining agent

B. Information agent

C. Personal agent

D. Monitoring-and-surveillance agent

55. _____ is the concept of learning from ecosystems and adapting their characteristics to human and organizational situations.

A. Evolution

B. Ecology

C. Biomimicry

D. Sociology

5. Databases that support OLTP are most often referred to as ____.

A. OLAP

B. data warehouses

C. relational databases

D. operational databases

6. Which application supports the manipulation of information to support decision making?

A. OLTP

B. CRM

C. ERP

D. OLAP

7. A senior manager who analyzes internal and external information to analyze marketing campaigns and their affect on customer buying habits is using which type of application?

A. Online analytical processing (OLAP)

B. Geographic information systems (GIS)

C. Enterprise resource planning (ERP)

D. Decision support systems (DSS)

8. A _____ is a special form of a database that contains information gathered from operational databases for the purpose of supporting decision-making tasks.

A. data mine

B. data warehouse

C. data dictionary

D. data entry

9. What is the most popular model for creating databases?

A. Hierarchical database model

B. Object-oriented database model

C. Ecological database model

D. Relational database model

18. Which of the following CRM functions empower sales representatives with information and business intelligence focused on customer buying patterns and needs?

A. Customer service and support

B. Analytics

C. Sales force automation

D. Marketing campaign management

19. Which of the following steps is included in the sales process?

A. Analytics

B. Contact management

C. Customer service and support

D. Marketing campaign management

20. _____ are functions that support CRM after the sale.

A. Customer service and support

B. Analytics

C. Sales force automation

D. Marketing campaign management

21. Which of the following systems is the primary interface to customers and sales channels, typically used to support customers or sales?

A. Back office systems

B. Front office systems

C. Decision support systems

D. Executive information systems

1. Why is technology considered \"invasive\"?

A. Technology is an integral part of our personal, as well as our professional lives.

B. Technology has destroyed many values of society.

C. It has forced certain businesses to shut down for good.

D. Technology requires that employees work more than 40 hours per week.

2. _____ deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.

A. Management by objectives

B. Management information system

C. Transaction processing system

D. Executive information system

3. Data refers to ____.

A. factual information that a person knows

B. raw facts that describe a particular phenomenon

C. knowledge acquired through study, experience or instruction

D. information that have a particular meaning within a specific context

4. Information refers to ____.

A. a message expressing an opinion based on incomplete evidence

B. a collection of facts from which conclusions may be drawn

C. is data that have a particular meaning within a specific context

D. raw facts that describe a particular phenomenon In your opinion define the main function of the device call “MODEM’’ in a very short & firm sentences. Hint: Try just use the words; signals,digital,analog.

Solution

Please follow the data and description :

1) E-commerce is accelerated and enhanced by the Internet and the technology that supports it.

So the answer is OPTION B (E-commerce).

2) Path-to-profitability (P2P) is a formal business plan that maps out your customer base and your strategy for reaching them.

So the answer is OPTION D (Path-to-profitability (P2P)).

3) The primary reason most dot-com businesses from the late 1990s are no longer in existence today is because they didn\'t develop a path-to-profitability (P2P) plan.

So the answer is OPTION C (develop a path-to-profitability (P2P) plan).

4) B2G type of e-commerce occurs when a business sells products and services to a government entity.

So the answer is OPTION B (B2G).

5) When the aircraft manufacturer, Porco Rosso uses intelligent agents to observe inventory levels and help identify and solve potential problems, Porco Rosso is using a(n) monitoring-and-surveillance agent.

So the answer is OPTION C (monitoring-and-surveillance).

6) User agents are intelligent agents that take action on your behalf.

So the answer is OPTION B (User).

7) Data-mining agent type of intelligent agent operates in a data warehouse discovering information.

So the answer is OPTION A (Data-mining agent).

8) Biomimicry is the concept of learning from ecosystems and adapting their characteristics to human and organizational situations.

So the answer is OPTION C (Biomimicry).

9) Databases that support OLTP are most often referred to as operational databases.

So the answer is OPTION D (operational databases).

10) OLAP application supports the manipulation of information to support decision making.

So the answer is OPTION D (OLAP).

11) A senior manager who analyzes internal and external information to analyze marketing campaigns and their affect on customer buying habits is using OLAP.

So the answer is OPTION A (OLAP).

12) A data warehouse is a special form of a database that contains information gathered from operational databases for the purpose of supporting decision-making tasks.

So the answer is OPTION B (data warehouse).

13) Relational database model is the most popular model for creating databases.

So the answer is OPTION D (Relational database model).

14) Sales force automation of the following CRM functions empower sales representatives with information and business intelligence focused on customer buying patterns and needs.

So the answer is OPTION C (Sales force automation).

15) Contact management of the following steps is included in the sales process.

So the answer is OPTION B (Contact management).

16) Customer service and support are functions that support CRM after the sale.

So the answer is OPTION A (Customer service and support).

17) Front office systems of the following systems is the primary interface to customers and sales channels, typically used to support customers or sales.

So the answer is OPTION B (Front office systems).

18) Technology is an integral part of our personal, as well as our professional lives.

So the answer is OPTION A (Technology is an integral part of our personal, as well as our professional lives).

19) Management information system deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.

So the answer is OPTION B (Management information system).

20) Data refers to knowledge acquired through study, experience or instruction.

So the answer is OPTION C ( knowledge acquired through study, experience or instruction).

21) Information refers to is data that have a particular meaning within a specific context.

So the answer is OPTION C ( is data that have a particular meaning within a specific context).

Hope this is helpful.