What is ECommerce What is the difference between ECommerce a

What is E-Commerce? What is the difference between E-Commerce and E-Business?

Solution

Commerce is an in-complete idea that refers to activities of buying and selling of goods and services
We cannot say that we own/maintain a commerce.

But we can own a Business, Commerce is one of all the activities that are part of maintaing Business.
Like planning, advertising, buying, selling, marketing, accounting and supervising manufacturing - Commerce is one of it. Business deals about the \"end to end\" flow - buying and selling are part of Business.

Digital enabled business/commere is prefixed with \"e-\".
It says the entity is using Internet and/or electronic data interchange (EDI) or Automated systems to expand or upgrade business. Generally Ecommerce is subset of Ebusiness.

Let us first look at a Examples on both:
Ecommerce Example- Buying of mobile from ebay.com is considered Ecommerce.

E-Business Example- Using of Internet by Lenovo, Ebay for maintaing business processes like Online customer support, email marketing, suplly chain management.
Ebay needs to take orders, generate invoices, order them from vendors, contact courier partners, communicate status to customer, issue resolving by CRM.
Discounts and offer management etc. Banks, Credit Card etc money flow management.

Ecommerce:
E-commerce is “any transaction completed over a computer-mediated network that involves the transfer of ownership or rights to use goods and services,” defines the U.S. Census Bureau.
electronic transmission medium that caters for buying and selling of products and services. Involves monetary transactions.
covers outward facing processes that touch customers,suppliers and external partners.
Involves only Buying and selling of products and services.
Chaining may involve B2C( Business to Commerce) context. Outward facing processes.
online purchasing and online shopping are 2 major groups in it.

EBusiness:
Includes Internal and external processes management.
Ebusiness also includes the exchange of information directly related to buying and selling of products.
Chaining may involve B2B( Business to Business) transactions.

Uses CRM’s, ERP’s to connect different business processes, planning, Interactions/communication with partners, customers, vendors etc. Monetary transactions(Money involved), procurement of raw materials or goods, customer education, looking for suppliers etc.

Covers internal processes such as production, inventory management, product development, risk management, finance etc. Supply chain management, Enterprise Resource management, Customer Relationship Management(CRM), Business Intelligence. Improving business, leveraging technology to maintain and connect Multiple businesses.