56 An airconditioning repair department manager has compiled

5.6

An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table.




References

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Multiple ChoiceDifficulty: 2 Medium

Problem 9-2 Part bLearning Objective: 09-13 Describe and use various quality tools.

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7.

value:
8.00 points

Required information

Problem 9-2 Part c

An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table.

Solution

1.

For residential customers:

Frequency of problem type:

N=6

F=10

W=3

O=3

From above frequency values, we can say option b is correct

2.

For commercial customers:

Frequency of problem type:

N=1

F=4

W=7

O=7

From above frequency values, we can say option a is correct

5.6 An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Ref
5.6 An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Ref

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