56 An airconditioning repair department manager has compiled
5.6
An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table.
References
eBook & Resources
Multiple ChoiceDifficulty: 2 Medium
Problem 9-2 Part bLearning Objective: 09-13 Describe and use various quality tools.
Check my work
7.
value:
8.00 points
Required information
Problem 9-2 Part c
| An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. |
Solution
1.
For residential customers:
Frequency of problem type:
N=6
F=10
W=3
O=3
From above frequency values, we can say option b is correct
2.
For commercial customers:
Frequency of problem type:
N=1
F=4
W=7
O=7
From above frequency values, we can say option a is correct

