Name the seven tools of quality that are typically used in a

Name the seven tools of quality that are typically used in a manufacturing process. Can all these tools be applied to service operations? Suggest some possible service operations scenarios wherein we could apply all/some of these tools.

Solution

These are seven tools:-

Cause-and-effect diagram (also known as the \"fishbone\" or Ishikawa diagram)

Check sheet.

Control chart.

Histogram.

Pareto chart.

Scatter diagram.

Design Of Experiment (DOE)

yes u can use these tools to service operations.