Discuss benchmarks and how they are used when performing qua

Discuss benchmarks and how they are used when performing quality assurance on an IT project.

Solution

Benchmarking is the procedure of comparing the business procedure of the company with the greatest practices in IT project.

This is the way of imparting quality in the process of the firm and giving the best products and services to the customers and keeping the high-quality standards at low price. In this way, they learn how well the targets perform and, more importantly, the business processes that explain why these firms are successful.

It is used by this process:

The 12-stage methodology consists of:

1.     Select subject

2.     Define the process

3.     Identify potential partners

4.     Identify data sources

5.     Collect data and select partners

6.     Determine the gap

7.     Establish process differences

8.     Target future performance

9.     Communicate

10. Adjust goal

11. Implement

12. Review and recalibrate