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Solution
1. When it comes to poor performance of a good employee, there can be various reasons at play. for ex: stress, ego issues, lack of proper leadership, no clarity on roll, poor team members, anything.
2. To understand the core problem, as a supervisor, I would begin by personally talking to the employee and try to uderstand the underlying cause of the issue at hand. An interpersonal relationship between the head and subordinate is a very crucial first step towards honing the raw skills of such employees.
3. If it does turnout that the underlying cause of the poor employee performance is indeed the lack of proper orientation, As a supervisor, I will mentor the employee to retain the knowledge and learn how to improve the performance on the job. I will patiently familiarize him with the processes of the department and will give some space him to commit mistakes while learning where I will also make sure to trainhim how not to make the same mistake twice, for his better growth.
4. I would rather opt for an on the job training for the employee along with assigning him a mentor with whom he can work and learn and improve his skills. By doing so, the employee will be monitored for his work all the time and guided as and when needed. Until best trained.
5. Despite putting every best effort to help the employee, if he continues to make errors in his work, I would lay off the employee, because employees who make too many mistakes, not only create a frustrating environment for their co-workers but also slow down the business and compromise its safety and security.
