Management at Work You are the proud owner of a small vintag

Management at Work

You are the proud owner of a small vintage clothing store. Your store, Fantastic 40s, specializes in clothing from the 1940s. You have four great employees, Rebecca, Rachel, Roberto, and Rafael. At first, business was good, but, recently, you have noticed that sales are slipping. Puzzled, you turn to your management textbook for some ideas on how to turn things around.

Identify each management strategy in the following table with a management theory Classical Humanistic Management Management Management Contingency Theory Strategy Employees do a better job of selling when they are happy at work. You make sure that you check in with employees frequently, addressing any of their concerns as soon as they arise Theory Theory Science You carefully analyze the sales figures of each employee and compare the employee\'s salary with the amount of merchandise sold. You find that Rachel and Rebecca sell 80% of your merchandise, but Rafael is being paid almost twice the amount they receive. You decide to fire Rafael You notice that Roberto and Rachel make more sales when they offer suggestions to customers, while Rebecca and Rafael make more sales when they allow the customers to browse on their own. As a result, you encourage Roberto and Rachel to offer suggestions, and you encourage Rebecca and Rafael to let customers browse You design a new sweater folding pad that cuts sweater folding time in half and train all your employees how to use it. This gives them more time to help customers, which leads to better sales

Solution

Strategy 1 – Humanistic approach

Explanation- Humanistic approach is an approach to management wherein the employees’ needs and values are of prime importance. The strategy clearly mentions that the owner contacts the employees frequently to identify their concerns and addressing them immediately.

Strategy 2- Classical management theory

Explanation- Classical management theory proposes that workers only have physical and economic needs. This theory views employees as just machines and does not focus on what motivate them for job satisfaction.

Strategy 3- Contingency theory

Explanation- Contingency theory proposes that there is no specific leadership style to handle people or lead an organization. Instead, the decisions are strategic based the situational factors (either external or internal). In the strategy mentioned, Roberto and Rachel make more sales when they offer suggestions to customers. Whereas Rebecca and Rafael make more sales when they allow the customers to browse. This strategy is used to encourage them respectively to make more sales. This is contingent based on the situation.

Strategy 4- Management science

Explanation- This theory proposes to increase an organization’s efficiency by systematically designing the tasks so that it saves time and cost. The strategy mentioned in the question clearly indicates how the process is improved which gives them more time to help customers thereby increasing sales.