Which style do you feel is best competing accommodating avo

Which style do you feel is best - competing, accommodating, avoiding, collaborating or compromising? Why?

Solution

Conflict can be defined as the situation or circumstances where the differences between two people, groups or individual and group remain unsettled or ambiguous. Conflict has always been considered as something negative and harmful experience. Conflict can be good or bad but it totally depends on the individuals how to take it. The values, beliefs, feelings of the individuals or groups who are involved in conflict plays major role in a good or bad conflict.

The five styles of conflict management are as follows:-

Accommodating – It means being cooperative and adjust to the situation by neglecting their own point and allowing the other party to put forward their point and agree to it. This result from the lack of assertiveness. The style is effective if the person wants to keep the relationship good with the other person or if the other person’s point is better than his own. Example - Employees agreeing with the management to work extra hours without extra pay.

Avoiding – It means ignoring the conflict and not being serious about resolving it. The person does not participate in the problem-solving with the thought process that it will go away on its own. So the differences between the parties are never resolved. Example - Manager avoiding the conflict between employees and coming up with the solution without proper investigation just to meet the target on time.

Collaborating – It means coordinating and cooperating with the other party to resolve the issue. This is done by understanding the viewpoint of the other party, expressing their own concern and come to a solution that is taken on a common ground. This creates a sense of satisfaction in both the parties and gives rise to a win-win situation. Example - Employees collaborating with the management to work extra hours to meet the deadline and get extra pay.

Compromise – It means coming to a solution which is partially satisfactory for both the parties. The only focus is to come to an intermediate solution by understanding each other’s concern. This is the lose-lose approach as both the parties are not satisfied completely with the solution. Example - Employees compromising with the management to meet half of the target by doing overtime.

Competing – It means being assertive to prove your point right without cooperating with the other party. This approach is appropriate in emergency situations and people are ready to support your decision. This is a win-lose situation as the other party’s viewpoint are not considered. Example - Management making the employees work extra hours to meet the deadline and also during weekends and compensating this by providing extra leave.

The best team meditation technique is collaboration done based on collaborative technique. It is the process in which the parties involved in conflict meet in order to resolve their differences and come to an agreement. Collaboration is an important technique to resolve concern and resistance. This can be done by

Proper communication between team members are very important so that they can respect each other’s thought process, ideas and work collaboratively to meet the goal. Conflict can be handled by: -

Collaborating is the best because: -

Collaboration can be enhanced by

It is important to communicate effectively, cooperate with the parties, listen appropriately, focus on the goal, identifying the issue and evaluate effectively. This is the best conflict resolution technique because it creates win - win situation for the parties.