3How can Goel ensure that the culture of vicarious learning

3.How can Goel ensure that the culture of vicarious learning is maintained at Coinmen after the implementation of a KMS?

Reference Case- Coinmen Consultants LLP: - Adopting a Technology-Based Learning Culture.

Solution

The KMS these days come with the progress tracker and most of the companies assign an account manager to encourage every employee to finish their learning as soon as possible. This progress is measured based on the number of attempts one takes to clear a test or quiz during the course completion. So to maintain the vicarious learning Goel can create attractive perks for the employees finishing the course first in the first attempt. Employees need to have a strong reason to concentrate more on the learning to get those perks from the company. The company also need to provide the certification to the top performers and announce their names in the company newsletters and notice boards. This not only boosts the confidence of the employees but also make them feel satisfied with their efforts towards learning. They can also award the top performers with gift vouchers for the top e-commerce websites so that they can buy things they like. These are some of the methods to maintain the vicarious learning at Coinmen.