22 Organizational development usually involves collecting da

22. Organizational development usually involves collecting data about a group or department through _______ and sharing that information with employees so they can help determine what the problems might be.

A.team building

B.behavioral science

C.action research

D.survey research

E.unfreezing

24. When measuring training outcomes, test _______ to determine whether the firm achieved its training goals.

A.behavior

B.learning

C.results

D.reaction

E.interest

Solution

22. The correct answer is option C.

Action research is nothing but the research that is done to solve the problem where individuals work with each other within the team. Organizational development is nothing but the process of planning change interventions that will give long-term benefit to the organization. The steps of organizational development process include: -

So, action research is done to collect information of group and department and these information are shared with the employees so that the problems can be identified and solved.