Answer all of these questions in your first post A new group

Answer all of these questions in your first post:

A new group of primary care physicians have decided to locate in a suburb of Washington, D.C. After conducting some primary market research on the area, the group\'s research firm has characterized the community as comprising Boomers, Gen-Xers, and a significant number of N-Gen white-collar workers, all employed by high-tech and consulting firms located in the outer belt that surrounds Washington, D.C. What are the implications of this market profile in terms of how:

(a)   How the office setting might be configured?

(b)   How office scheduling and hours should be constructed?

Solution

a. Here they may divided the patients based on many characteristics like based on color, based on employment, based on income, based on age and generation and so on, but when it comes to service providing, they must offer all services to the patients in the same way and at the same place. If not, it leads to more problems to the healthcare providers.

They can frame different cabbins or service rooms based on the kind of treatment, the kind of tests, the kind of patient services. The entrance may plan to build reception and patient support services, from there the division of services should be start.

b. The office must work for 24 hours in all the days, where emergency timings may offer between 12 pm to 7am. The other activities may designed and planned based on the demand of services, based on their frequency of services, the number of patients to a particular treatment and so on. The normal working hours must be specified and the availability of duty doctors should be placed to avail all the patients.