When companies begin to focus on quality management eg TQM s
When companies begin to focus on quality management (e.g. TQM, six sigma) which cost of quality is most likely to inccrease?
Internal failure
Prevention
Appraisal
External failure
| A. | Internal failure | |
| B. | Prevention | |
| C. | Appraisal | |
| D. | External failure |
Solution
The correct choice is B
Explanation : - Quality management focuses on the elimination of waste and avoidable costs and aims at a reduction of the production cost as a whole. Thus the cost of prevention increases.
