How is performance improved in government How is performance

Solution

Performance is improved in government through the following measures and steps:

1. Improving accountability measures – Through the use of operating metrics and performance management systems accountability of different departments within a government can be improved. When roles and objectives are clarified performance will automatically improve.

2. Engaging the workforce to gain their input - Workforce in a government should be engaged and should be consulted on issues that affect them. This will increase their commitment and motivation.

3. Providing an open and trusting environment – The environment, within a government structure, should be open and trusting. This will ensure free flow and exchange of ideas and hence will lead to better performance and governance.

4. Balancing top down targets with bottom up innovations – This enables government to capture the bottom-up knowledge in a systematic manner. This helps in dissemination of lessons along with data and in the long run helps in improving performance in government.