Open Experience Sharing Real world work situations can resul

Open Experience Sharing

Real world work situations can result in some of the best learning experiences that we retain as life lessons. In an online environment it can be difficult to pass on things with informal communication to each other. For this discussion board, I would like for everyone to share their stories, advice and insight for being a good manager or leader. Sometimes it’s the simplest thing that can make the difference between a horrible boss and a great one. What tactics have you seen work and what have you seen fail? Any stories about great or bad managers and if so what made them so good/bad?

Some of the best advice came to me while I was in grad school. I had a professor (PhD from UNC) tell the class that he could sum up a four year degree in Management in one sentence. I still remember that sentence verbatim; “The key to being a good manager is for all employees to perceive that they are being treated equally.” While it seems simple enough, I have found it to be true in my experiences. Here are some more that seem like common sense but are missed often:

All managers should have an anonymous suggestion box.

Promote communication and don’t get upset when an employee gives you bad news. It will prevent the truth from coming to you in the future.  

Small things like appearance and the way you speak can set a tone.  

Always maintain a boundary between being a boss and a friend.

Proofread your emails, memos, and letters.

The customer is not always right but don’t get into an argument with them in front of other customers.

PLEASE NOTE NO COPYING ANSWER FROM OTHER CHEGG ANSWERS NO SCREEN SHOT TEXT MUST BE TYPED OR UPLOADED AS A FILE

Solution

Effective Communication is the key skill to become a good leader or manager.

One manager in a bank created a whats app group to keep everyone informed about various market updates. This was helpful as people used to refer it as a ready reckoner for information while sitting with clients. The manager ensud proper data flow so that everyone is informed equally.

Effective One of the managers in an information technology company used to ask for data without giving deadlines. And all of a sudden, he would get annoyed for not receiving it. He was not clear in his communication ans the subordinates were always in a state of confusion.

Managers should ensure that every employee speaks out. He can do so by forcing employees to give at least one negative feedback about him or any company process every month. This will ensure that the subordinates will report at least those points which concerns them most. This will also give them a comfortable forum to voice their concerns in a constructive manner without fear.

A manager should engage with subordinates at a more familiar level like going out for team outings. This will bring down inhibitions and increase the cohesion in the team.

A manager should converse clearly, briefly and positively. He should keep in mind that everyone is on board and know why something is happening.

Therefore, communication is te key to being a good or a bad manager.