1 A major difference between a manufacturing and a service p

1. A major difference between a manufacturing and a service process is:

a. Service activity durations are more consistent than manufacturing activity durations

b. Service activity durations are more variable than manufacturing activity durations.

c. Service makes more sense use of inventoru buffers than do manufacturing operations.

d. Only mnaufacturing processes use capacity buffers

Solution

b. Service activity durations are more variable than manufacturing activity durations

Reason

Manufacturing jobs are hourly contract wise, thus the variability in the duration of the work is rare compared to the service sector.