Pros and Cons of 3 P Choose Dotabases: Login MyMarketinglab | Pe A Accreditation Now ISH UNITED STATES (EN-US) (1.5) Case Study - Phillips Furniture Case Study: Phillips Furniture Phillips Furniture Ten years ago Albert Phillips opened his own retail store and sold unpainted furniture. His store was located in Lakeside, a small city in the southeastern part of the United States Although his business was somewhat slow first, it grew steadily. Many more sales, stock, and clerical personnel were hired. However, it soon became evident that Mr. Phillips was not able to effectively service all potential customers. Warehouse space was also badly needed. Phillips Furniture Store was situated in a central location, and Mr. Phillips was hesitant about relocating. As an alternative to relocating, Mr. Phillips opened a satellite store in an outlying district to attract a new source of customers, as well as to provide better service to his current customers. Mr. Phillip eventually expanded his business into several neighboring towns until he had a total of six stores. When Martin Furniture, a small manufacturing firm that supplied some of the furniture for Phillips, became financially unstable, Mr. Phillips was able to gain control of the manufacturing plant. At the end of last week, you were called into Mr. Phillips\' office, and Mr. Phillips said, to you \"I have been pleased with your progress with us as a management trainee since you graduated six months ago.\" He explained that he felt that the company had gotten large enough to need a personnel manager. Previously, all managers handled most of their own personnel activities, usually on a \"casual\" basis. Mr. Phillips told you that with the acquisition of the manufacturing firm, \"It\'s time for us to get our personnel activities organized, and you\'re the person to do it When asked why, he said, \"I reviewed your personal file and noticed you had some courses in human resource management listed on your transcript.\" Also you have good people skills. Faced with both the challenge and the promotion, you accepted. Now you are trying gnment-Google..
This case mainly focuses on the Phillips Furniture Store which decided to expand its business to attract a new source of customers, as well as to provide better service to the current customers. While doing so, the store hired sales, stock, and clerical personnel but sooner it was realized that Mr. Phillips was not able to effectively service all potential customers. Warehouse space was also badly needed. The expansion process continued to extend until there are six stores in total. As the size of the firm increased, the requirement of having a full time Personnel manager was started to feel and the job of HR Manager was offered to one of the trainee. The main focus of this study remains on the effective management of business operations and HR activities. We should note that HR activities are one of the crucial activities of the firm as it helps in reducing turnover and improve employee motivation and thereby overall organizational performance.
Why? I would tell Mr. Phillips that I intended to focus on payroll for all employees, making sure the company was abiding by government rules and regulations, W-4s, manage all health benefits for the employees and manage paperwork for hiring new employees, letting go of employees, and keeping track of current employee files. I would manage this because it is what the company needs to be run effectively.
My first action would be to make sure all current employee files are kept up to date and make sure that all required paperwork was present. Any employee missing something would be required to fill the form out and return it to me as soon as possible. I would do this first because I feel this would be the best place to start the organization process. It would also be easier to go through and find what’s missing or not missing instead of by passing it.
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