Figure 313 Rental Process for HighValue Bike Rental Query fo

Figure 3-13 Rental Process for High-Value Bike Rental Query for Available Bike Inventor Database|+ Hotel Charge Data Update Bike Return (Up-sell Bike) Hotel Billing System Clean Update Bike -Bike drO Dirty Bike Checkout Bicycle Inventory Selected Bike Data Customer--+ CWo Data Determine Needs Rent Bike Greet Customer Return Bike& Pay Update Customer Data Query for Customer Data Customer!- . Updated Customer Data Database Sales Activity Operations Activity

Solution

First increasing value deliver by existing customer:

In this process there are so many ways but we are mentioning here 5 ways to increase value of this businees process.

B.Five alternatives develop criteria

We should consider below mentioned criteria for selection

1).Name:

2).Full address on ID proof.

3).Authentic ID proof

4).Income tex proof- like PAN card in India.

5).Driving licence

C.As i have mentioned in Section A .along with address proof we can check they are living there or not?second our vehicle\'s safety will increase.

If we have address we can send them diffrent promotional skims.

We can send them invitation of events of race or cyclathone etc.

D.As per me you can

1).Greet customer and greet them and ask for their selection criteria and show them according bicycle.after his selection tell them promottion schemes and offers of cyclathone and race etc.tell them offers if you can bring new cutomers they will get great benifits etc.If suggest any name you can save database for approach to new customers.and save preferrance of new customer.save query report also in cutomer data base.

2).Give bike when he return bike ask for their experiance and if add his experiance also in data base and if we feel there is a issue in providing servce make a note and improve service.

3).If any suggestion of existing cutomer we have received ask maintanace or cleaner to do during cleaning if possible and validate before giving to existing customer.

4).Wehave two differnt place for paying money we can reduce it up to one stop at hotel billing cycle. so we can reduce manpower and can get better utilsation of accountant and we can get benifit,

5).Update bike return status along with that mentioned if any improvement require in bicycle and do the necessary changes.make entry in database also mentioned changes done.