How did Starbucks Apple or Amazon develop a customercentric

How did Starbucks, Apple, or Amazon develop a customer-centric business model?

Solution

Customer centric is a method of doing business which focuses on creating a positive experience for the customer, ensuring that the customer is at the center of the business\'s ideas,operations and philosophy. It is more profitable and sustainable for them. Starbucks CEO Howard Schultz led a customer experience strategy by using social media which helped in building extreme customer loyalty. Amazon has emphasized on maximizing accessibility, and ensures the easy usage of its platform. It is a great method to address needs of customer in the quickest possible way. Apple also has a extreme customer centric policy.

Ways via which these successful companies built their system include the following points.