For the passport office described above the total work conte

For the passport office, described above, the total work content of all the activities that make up the total task of checking, processing and issuing a passport is, on average, 30 minutes. How many people will be needed to meet demand?

Solution

For the passport office, the total work content of all the activities that make up the total task of checking, processing and issuing a passport is, on average, 30 minutes.

So, a process with one person would produce a passport every 30 minutes.

That is, 1 person would achieve a cycle time of 30 minutes.

2 people would achieve a cycle time of 30/3 = 15 minutes, and so on.

Therefore, the general relationship between the number of people in the process and the cycle time of the process is :-

Cycle Time = Work Content / N

where, N is the number of people in the process.

So, in this case,

N = 30 / Cycle Time = 30 / 1.5 = 20 People.

So, the capacity that this process needs if it is to meet demand is 20 people.