Design a service blueprint for a car wash In paragraphs desc

Design a service blueprint for a car wash. In paragraphs, describe in detail the different aspects of service blueprinting are implemented from start to finish while rendering the service.

Solution

Answer:

Design a service blue print for a car wash: Service blue print is a service document used for performing the particular service activity by the operator for the said equipment. So in this case the service document is to be design for washing a car. Designing a service blue print means designing a document in such a way that the document will content the following features in it as below

All these features will be available in the service blue print for the car wash.

For performing the car wash, the above service blue print document will be used for performing the wash of a given car in the service center. The car wash starts with the arrival of car for wash. The operator will receive the car and load it in the wash station. The operator will refer the service blue print for the car wash and do the preparation for the car wash process. The operator will go through the safety instructions and wear the goggle and safety kit before start of the wash process. The operator will understand the do and donts for the wash process.The operator will follow the wash process as mentioned in the service blue print document. The operator will follow the process step by step and complete the whole process as per the document. The operator will ensure that all the quality checks of the wash process are ensured and maintained. Once the car is washed and dried, the car will be handed over to the car owner for their normal use.