Human Resource Development Werner and DeSimone Compare and C

Human Resource Development (Werner and DeSimone)

Compare and Contrast 2 training evaluation tools/programs. Asesss how you would overcome the challenges associated with each training program to create a more effective useful training evaluation tool.

Solution

Training evlaluation programme

Field trip   

Effective useful training evaluating tool

Asking the trainees what they thought of the training is an important part of the evaluation of the program. A training evaluation questionnaire that the trainees fill out upon completing the program is an effective tool. A trainee survey focusing on the application of the new skills once the employees have started using them measures the usefulness of the training program. Companies must combine such information with objective measurements to get a complete picture of training results.

Performance

An objective measurement is an evaluation of employee and company performance and a comparison with levels achieved prior to the training. If the problem is a high error rate in an assembly, for example, the company establishes a target for improvement and develops corresponding training. After the training, the company measures the error rate again and compares it with the target. The training is effective if the measurements meet or exceed the target.

Behavior

Companies sometimes have problems with employee behavior that affects performance. In addition to measuring performance, the company must define the behavioral characteristics that are unacceptable, develop training that specifically addresses the questionable behavior and set measurable targets for success. Corresponding tools, such as records of co-worker complaints and supervisor reports and evaluations, measure instances of such behavior before and after the training. They show that the training has been effective if the targets have been met.

Knowledge

Even employees with positive attitudes may not have the knowledge to adequately carry out their assigned tasks. Effective training ensures that each employee has the skills and knowledge to meet performance targets. Typical tools to evaluate knowledge are tests in the subject matter. Training programs must define what knowledge is required for a specific task, test employees for it and establish pass/fail levels. The tests measure the effectiveness of the training. Excellent training programs result in all employees acquiring the essential knowledge and passing the tests.