From the below link read the articles and write a detailed s

From the below link, read the articles and write a detailed summary.

http://www.cio.com/article/2378680/project-management/11-project-management-tips-for-setting-and-managing-expectations.html

Solution

The article deals about the 11 tips a project manager needs to take to manage any exceptions during the project development phase and also about the steps he need to take to set,manage and adjust the expectaions to ensure deadlines are met and tempers dont flare.

1. Get involved early : Involve with the senior management and sales team during planning process stage so that the project can meet all the requirements and standards for the client. have a clear idea of what is expected from the project.

2.Involve all the stakeholders: When faced with a huge project bring awareness to every single worker about the timelines and expectations.

3.Have a clear project scope: minor changes can have an overall failure to the project.The scope of the project and the strategy(s) to accomplish that scope/strategy must be clearly defined and the potential risks and mitigation actions must be identified and addressed. Changes from the baseline plan must be rigorously evaluated for impact to schedule and cost, no matter how insignificant they may appear at the time. Have a team specially to track this issue.

4.Be realistic:A member from the client,management and project team must decide upon the time,cost involved requirements of the project and the limits must be realistic.

5.Make sure everyone (including senior management) understands his or her role and responsibilities: Make sure each team member has a clear vision of how they fit in the overall success of the project, so that they understand how all the many aspects tie together. Everyone must know when meetings will be held and what they are about beforehand.

6.Make sure team members communicate with each other: Assumptions can kill team,work,deadlines.Every one should have a clear idea about scopes of work,owner of each task,deadline of each task,and whom to ask if any doubt arises.

7.Try to identify potential pain points: In every project,there are many variables which change.No one can expect them beforehand.So it is better to identify the areas which can pose serious threat to the project and minimize the errors in those areas.

.8.Set up calendar reminders for milestones: People having status update about the deadlines and tasks can improve the success of the project.

9.Have an escalation strategy: Nothing always goes exactly to plan.Meeting expectations is critical so, discuss that guidance with your team regarding what and when issues need to be escalated and how to escalate, giving your team the accountability (and responsibility) to solve what they can at their level.

10. Hold regular status meetings -- and set up reminders to ensure everyone attends: Be open honest and inclusive in the meetings.

11.Don\'t be afraid to communicate bad news and adjust expectations: All projects have roadblocks so if any factor is affecting the deadline immediately inform the stakeholders and suggest working solutions to minimize delays and frustaion.