What is CRM Provide examples What is CRM Provide examplesSol

Solution

Customer Relationship Management (CRM) is a method of interacting with company\'s current and potential customers.

The company tracks and gets data of customer\'s browsing history or from some where else and uses it to improve their selling method, product quality, aesthetics etc to retain their potential and loyal customers as it will help to meet customer\'s expectations. It will help companies to improve the sales. Companies uses this strategy to beat their competitors.

Example :-

Amazon, one of the largest online shopping site. It also ranked \"Most trusted online shopping site\" in America. Certain strategies Amazon has which help the company to build a good customer relationship.

Hope this helps :)