The bank manager wants to show that the new system reduces t

The bank manager wants to show that the new system reduces typical customer waiting times to less than 6 minutes. One way to do this is to demonstrate that the mean of the population of all customer waiting times is less than 6. Letting this mean be µ, in this exercise we wish to investigate whether the sample of 107 waiting times provides evidence to support the claim that µ is less than 6. For the sake of argument, we will begin by assuming that µ equals 6, and we will then attempt to use the sample to contradict this assumption in favor of the conclusion that µ is less than 6. Recall that the mean of the sample of 107 waiting times is Picture = 5.58 and assume that , the standard deviation of the population of all customer waiting times, is known to be 2.26.

(a) Consider the population of all possible sample means obtained from random samples of 107 waiting times. What is the shape of this population of sample means? That is, what is the shape of the sampling distribution of Picture? Normal because the sample is __________________

(d) If µ equals 6, what percentage of all possible sample means are less than or equal to 5.58? What do you conclude about whether the new system has reduced the typical customer waiting time to less than 6 minutes? (Round your answer to 2 decimal places.) _______________%; conclude that µ is _________ than 6.

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