You are attempting to use a recovery disc to repair a Window

You are attempting to use a recovery disc to repair a Windows XP computer that has blue-screened. You insert the disc into the computer’s CD/DVD drive and restart the machine, but the computer won’t boot from the disc. What is wrong?

A. The computer is so badly damaged, it is unable to access the recovery disc files.

B. The CD/DVD drive is incompatible with the recovery disc.

C. The boot sequence isn’t set to look at the CD/DVD drive before the hard drive.

D. The wrong recovery disc was shipped with the computer.

Solution

C. In order for you to be able to boot a computer from a recovery disc, the boot sequence in the BIOS must be set to look at the CD/DVD drive before the hard drive. If the boot sequence is set to look at the hard drive first, it will always attempt to boot from the operating system installed on the drive.