You have a customer who believes her laptops processor speed

You have a customer who believes her laptop’s processor speed and power consumption are substandard on startup but the CPU seems to function normally under other operating circumstances. She is concerned that the CPU is failing. What do you suspect?

A. You suspect that her CPU is failing and will need to be replaced.

B. You suspect that the CPU is not the correct type for her laptop.

C. You suspect that her CPU, like all CPUs on laptops, starts out at a slower speed and consumes less power until the motherboard heats up.

D. You suspect that she’s starting her laptop on the battery rather than the wall plug and that CPU speed and power consumption are set to be reduced to conserve battery power.

Solution

D. It is expected for the laptop’s CPU to run slower and use less power when it is started up on the battery to conserve battery power.