Identify the attributes you would expect the Claims Processi

Identify the attributes you would expect the Claims Processing Department at MICI to have once the new JIT system is in place.

Solution

The attributes any customer would expect from the Claims Processing Department at MICI to have, once the new JIT system in place.

1. Less of time wastage

2. Adequate Manpower

3. Skilled Manpower and flexible workforce

4. Minimal waiting time in queue

5.Smooth flow of claims and no pending ones.

Though the most important would be flexible and trained workforce who can handle many process at once against the existing one process system.