You get a call from a business customer saying that his indu

You get a call from a business customer saying that his industrial color laser printer is printing documents and graphics with incorrect colors. You go out to the site and examine the printer. What is most likely the cause of this problem?

A. One or more of the color nozzles are clogged.

B. The drum is damaged.

C. One or more color cartridges are empty.

D. The printer cable is damaged.

Solution

C. When a color laser printer produces inaccurate colors, the most likely problem is one or more of the color cartridges is empty. The document or image prints using the remaining (but inadequate) colors.