You are about to install a new hard drive in a customers lap

You are about to install a new hard drive in a customer’s laptop. Of the following, in what should you store the new hard drive before installing it in the laptop?

A. The cardboard box in which the hard drive was delivered

B. Wrapped in a soft, cotton towel

C. Encased in bubble wrap

D. Inside an antistatic bag

Solution

D. Electronic components for all computers should be stored in an antistatic container to prevent ESD damage to the unit.