You have a customer using a 64bit Windows Vista computer who

You have a customer using a 64-bit Windows Vista computer who tries to run a program and gets an error message saying the program cannot start or run due to incompatibility with 64-bit versions of Windows. What happened?

A. He’s trying to run a 32-bit program on 64-bit Windows Vista.

B. He’s trying to run a 32-bit program using 64-bit device drivers on 64-bit Windows Vista.

C. He’s trying to run a 64-bit program using 32-bit device drivers on 64-bit Windows Vista.

D. He’s trying to run a program that is only compatible with Windows 2000 on 64-bit Windows Vista.

Solution

A. This error message appears when a program or feature cannot start because it is a 32-bit application that is trying to run on but is not compatible with a 64-bit environment.