Answer 1 and 2 in detail Recently Kathy Smith a project mana
Solution
1) Kathy lacks various characteristics of emotional intelligence including empathy, self-awareness, and social skills. To complete the deadlines of the project Kathy forced her team members to work on the weekends. She failed to understand the requirements of people from varying cultural backgrounds. She used the similar approach of project management that she used to adopt in her home country. Furthermore, Kathy lacked sufficient communication skills that resulted in misunderstandings and conflict among her team members.
2) Out of five different dimensions of emotional intelligence, Kathy lacked social skills and empathy element the most. She failed to understand the requirements and feelings of workers. She forced the workers to work on the weekends. It led to the dissatisfaction and passiveness of the workers. Besides this, she also failed to understand the cultural difference among people from different backgrounds
