There are four types of ecommerce including B2B B2C C2C and

There are four types of e-commerce including B2B. B2C, C2C and C2C and we have discussed example websites for each type. Please select TWO c-commerce websites from a different industry. What are they? Please provide their URLs (web address) and names. For example, you can choose Kroger.com and Apple.com; one from grocery; store businesses and the other one is technology/company. Using the evaluation sheet above, rate the websites. What are the similarities and differences between the websites? Do you think you can use a standard evaluation instrument, or does each type of business need a separate form adapted for that industry or segment? Why? What would you recommend for improvement?

Solution

1)

b2b:business to business transactions:Here transaction happens between 2 different cmpanies

ex:infosys,tata,rolce royce engines,

ex:given spare parts to main industry

ex:preparing software modules and submiting it into big company

eg:suplying cocoa to chocolate indutry

b2c:business to consumer:here business establishment sells its products to consumers via online or at lretail outlets

eg:amazon.in,e-bayin

shops like lifestyle,zara,mango etc

2)

B2C EXAMPLE

1)www.amazon.in website evaluation sheet

company information

brand name/logo/tagLine:excellent

company information:good

company contact: good

product/service offering

product/service offering:excellent

program/activities:good

prices/rates:fair

special offers/discount:poor

transactions

describe payment methods:good

online reservation/enquiry:fair

transaction security information:fair

support services

maps and directions:fair

calender of eveents:good

links to related websites:fair

online customer service:good

f&q:good

Interactive events

newsletter/club membership:fair

career sevices/employment:poor

internal search engine:good

multimedia:good

B2B EXAMPLE

1)Infosys website evaluation sheet

company information

brand name/logo/tagLine:excellent

company information:good

company contact: excellent

product/service offering

service offering:good

program/activities:excellent

rates:fair

special offers/discount:fair

transactions

describe payment methods:excellent

online reservation/enquiry:good

transaction security information:fair

support services

maps and directions:fair

calender of eveents:excellent

links to related websites:poor

online customer service:good

f&q:good

Interactive events

newsletter/club membership:fair

career sevices/employment:poor

internal search engine:good

multimedia:good

3)

similarities:

both provide service and product to other users

both are business establishments

both work for profis

differences

B2C:

Sells products to customer drectlly

faster transactions

immidiate and limited profit

less settlingor establishment tme

B2B

more settling or esalishment time

delayed and huge profits

gives services or sellls products to other business establishments

detailed and calculated transaction