The boot block on a customers Windows XP machine has been co

The boot block on a customer’s Windows XP machine has been corrupted by a virus. Of the following, what method can you use to repair it?

A. Download a stand-alone antivirus product onto a USB drive and run the program on the affected computer from the thumb drive using the boot sector virus removal and repair tools.

B. Run the onboard antivirus program on the computer and select the fix boot block option when prompted.

C. Boot the computer from the Windows XP boot CD or DVD and repair the boot block with Recovery Console.

D. Boot the computer into Safe Mode and then run the antivirus product to repair the boot block.

Solution

A and C. Symantec, MacAfee, and Avira have all created boot sector virus removal and repair tools that can be downloaded and run on a compromised computer. Boot the computer using the Windows XP repair disc, choose the repair option when prompted, and use the Recovery Console to repair the corrupted boot block.