You are removing a damaged keyboard from a laptop motherboar

You are removing a damaged keyboard from a laptop motherboard for a customer and preparing to install a new one. You plan to ship the old keyboard back to the manufacturer, since they have a program for refurbishing laptop components. Of the following, what tools or equipment will you need for this task? (Choose two.)

A. An ESD strap

B. An antistatic bag

C. An extension magnet

D. A battery remover

Solution

A and B. You should take ESD precautions whenever working inside a PC or laptop. A keyboard for a laptop is an electronic computer component, so you should always store such components in an antistatic bag to prevent ESD damage.