You work for an ISP and you are providing phone support help

You work for an ISP, and you are providing phone support, helping a customer set up Microsoft Office Outlook to connect to your company’s mail servers. You provide the name mail.company. com so that the customer can configure Outlook to connect to the ISP’s outgoing mail server, allowing the customer to send e-mails. In Outlook, what field must the customer use to enter the outgoing mail server name?

A. DNS

B. IMAP

C. POP

D. SMTP

Solution

D. The SMTP, or Simple Mail Transfer Protocol, server manages all outgoing mail. When the customer sends an e-mail, this server will manage that message. If the wrong name is entered into the SMTP field, the customer will be unable to send e-mails from Outlook.