Select an organization of your choosing bank school restaura

Select an organization of your choosing (bank, school, restaurant, medical facility, manufacturing facility, etc.). Read all of the following exercise components prior to your final selection of the type of organization.
1. How might this organization define quality that would be different from other organizations?
A. Why?
B. What are the differences and similarities between this organization’s definition and those of The American Society for Quality and ISO 9000?
2. Provide examples of the following in this organization:
A. quality control
B. quality assurance
C. quality improvement
3. Provide examples of internal and external customers and suppliers in this organization.
4. Describe the type of information that could be obtained from both a Design and a Process FMEA. Be specific: i.e. the type of failure and its effects, etc.
5. Propose answers that a QFD would provide for this organization (see page 2 of the text for the 7 questions).
6. Describe Total Productive Maintenance (TPM) activities the above organization may engage in.
7. Provide specific examples of the major benefits that the above organization may experience as a result of quality by design.
8. How might the above organization be exposed to product liability from faulty product or service design or faulty workmanship?

Solution

1.A good school organisation provides a strong and safe future with common goals and optimal degree of challenge, stretching them while at the same time ensuring that they can succeed if they exert the necessary effort.

A.Most school staffs inherit a preexisting organizational structure. For many educators, certain aspects of the school\'s organization—such as the number of classes in the master schedule in a high school or the houses in a middle school—are part of the school\'s very identity. This reality can make altering the school\'s organization slow and difficult..  while on the other hand other organization are mainly work for profit making type.

B.The ISO 9000 Series is define as a set of international standards for quality management and quality assurance which deal mainly with the quality.It help companies effectively document the elements they need to maintain an efficient quality system.DIFFERENCES are

1.weightage given to documentation

2.long process

3.owner and staff don\'t have proper knowledge

ADVANTAGE are as follows

1.Better management control

2.good communication

2 a.the percentage of units to be tested from each lot

.b. quality assurance process checklists and project audits.

c  quality improvement example health care.

3. For example, an external customer is an individual who enters your store and buys some things. An internal customer is any member of your organization like staff,labour anyone.

4.The type of information that could be obtained from both a Design and a Process FMEA. Be specific: i.e. the type of failure and its effects, are as follows

5.First we have to understand the meaning of QFD which means quality function deployment.It departs from traditional design planning processes.

6.Total Productive Maintenance (TPM) means safe working environment.In a good environment it\'s very effective improving productivity.

7.Friendly interaction

8.If the product is faulty, it can create legal problems. The term \"failure\" is used to describe a situation in which an item does not perform as intended. Reliabilities are always specified with respect to certain conditions, called normal operating conditions. These conditions can include load, temperature, and humidity ranges in addition to operating procedures and maintenance schedules