1 Explain the responsibilities of an airline maintenance man

1. Explain the responsibilities of an airline maintenance manager to maintain the appropriate maintenance resource management program (MRM).

2. Identify two potential problems in administering an aviation maintenance safety program in a multi-cultural environment.

3. Provide two strategies to address the problems identified in Question 2.

Solution

1. in avation industry human resource plays an important role. the airline maintenance manager is responsible in providing maintenance resource management traning to their employees so that it can improve the development of the company.

the responcibilities of an airline maintenance manager are as follows:

-Supervise and coordinate crew activity.
- Delegate tasks to appropriate crew members.
- Define crew responsibilities and expectations.
- Focus attention on critical aspects of the situation.
- Adapt to internal and external environment changes.
- Keep crew informed of work-relevant information.
- Ask crew for work-relevant information and respond accordingly.
- Provide feedback to crew on performance.
- Create and maintain a professional atmosphere.
- Promote teamwork.
- Effectively manage workload issues/stress

2.the two potential problems in administering an avation maintenance saftey program are:

-Horizontal communication issues have been categorised as the most significant primary safety risk factor

-Teamwork within maintenance teams can be obstructed by multicultural interfaces

3.the two strategies are:

1)Horizontal communication issues have been categorised as the most significant primary safety risk factor: In maintenance teams working on the same aircraft on the apron, intra-team coordination and information sharing between technicians and engineers has always been fundamental for the sake of aviation safety

2)Teamwork within maintenance teams can be obstructed by multicultural interfaces: “avoidance of conflict” is a strategie which develops the team work of the maintenance teams.