A customer calls you and says that he installed a wireless P

A customer calls you and says that he installed a wireless PCIe NIC card on his computer and now he is receiving error messages from Windows Vista about the device. You investigate and discover that when he installed the wireless card, he didn’t read the directions and first used the installation disc that came with the card before physically installing the card. What do you suspect?

A. You suspect a fault in the PCIe bus.

B. You suspect a damaged installation disc.

C. You suspect wireless network interference.

D. You suspect a driver conflict.

Solution

B. Except for starter editions, 32-bit Windows desktop operating systems can address only up to 4 GB of physical memory. Windows XP Starter Edition can use only up to 512 MB of physical memory, and Windows Vista Starter Edition can use only up to 1 GB of physical memory. Windows 7 Starter Edition can use up to 2 GB of physical memory, and all other versions of Windows 7 can use up to 4 GB.