You get a call from a small business customer who says that

You get a call from a small business customer who says that he can’t access the file server in his office this morning. You go to his office, and you can’t ping the server. What could be the problem? (Choose two.)

A. The server is down.

B. The server is missing.

C. The server’s NIC is issuing routine broadcasts.

D. The Internet is down.

Solution

A and B. The server could be down due to a power interruption, but occasionally computer equipment can also be stolen. If the server is physically gone, have the customer check to see if any other equipment is missing, check their security measures, and file a police report. Server security isn’t just managed by firewalls. You must also place your valuable computing equipment in a locked and secured room.