A product manager for a mail order company is trying to impr

A product manager for a mail order company is trying to improve the efficiency of their delivery service. The manager will select a delivery service based on on-time delivery rates. When comparing shipments for delivery, first-class deliveries failed to deliver on-time 19% of the time, while Priority Mail failed 33% of the time. If 10 items are to be shipped first-class to different destinations in a 3 day delivery location, what is the probability that: Zero items will fail to deliver on-time One item will fail to deliver on-time More than one item will fail to deliver on-time If the shipments are made using Priority Mail, what is the probability that: Zero items will fail to deliver on-time One item will fail to deliver on-time More than one item will fail to deliver on-time Compare the results for First Class and Priority Mail deliveries. Based on this information, which service should the manager choose?

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