Discuss and summarize the authors key point in the article o

Discuss and summarize the authors\' key point in the article of \"A conflict resolution approach to public administraton\", the author is Zhiyong Lan and the source is Public Administration Review. 57. (January-February 1997): p27. Needs to be at one page, not including the title and reference page. Cite and reference the source appropriately.

Solution

The key point in the article by the author Zhiyong Lan as \" A conflict resolution approach to public administration\" is the point which is to be discussed:

-There has been number of issues published on the public administration by many authors and many workshops,seminars,lectures are organised to improve the communication skills,identifying the issues and finding the solutions to the issues.

-As there will be many people who will be working for the public administration with different attitudes,behaviours,diversity of views ets which may not get matched with other pepole which results in the confilcts and also with the hirearchy in the organization.

-If the conflicts arises then people cannot work together at one place and the whole administration gets disturbed.

-As the foundation of the public administration is very vast and to reslove the conflicts is also necessary to have resolve all the issue which arise between the people.

-Public Administration has extensively dealt with extensively with how to execute the will of the people effectively and efficently.

-Conflict Management is important for social development which is both constructive and also destructive.

-In every day communication conflict usually has a negetive connotation.

-Public administration is the important factor which helps to carry out with the conflict management.