Providing employee recognition and planning for quality impr

Providing employee recognition and planning for quality improvement are activities related to quality management. T or F

Solution

TRUE

This comes under Three spheres of quality. The spheres are 1.Three spheres of Quality Management 2.Quality Assurance 3.Quality Control.

In quality management

* The management processes that overarch and tie together the control and assurance activities make up quality management. * Quality Highlight is an example of a company with effective quality management. * Quality is the responsibility of all management, not just quality managers. * For this reason, a variety of managers, supervisors, and employees are involved in quality management activities.

Activities of Quality Management

* Planning for quality improvement * Creating a quality organizational culture * Providing leadership and support * Providing training and retraining * Designing an organizational system that reinforces quality ideals * Providing employee recognition * Facilitating organizational communication