You have been asked to assess the interface for company XYZs

.You have been asked to assess the interface for company XYZ’s online job bank and resume submission function. You have limited information, however, you do know that: HR is overwhelmed with the number of resume submissions. . Internal users complain that their applications disappear into never-never land –and that they never hear back about whether they were considered for the position. . A few external users call HR to ask how to send a resume directly since the online system will not accept their resume. . The niece of the current Chief Executive Officer visited the site and complained about how frumpy and tired the site was and stated this was a real turn-off. . Describe your process for analyzing the gap(s) and defining the change requirements.

Solution

Understand the process of recruitment within the organization.

Understand the recruitment process from various sources like job portal, internal referrals, career website etc.

Identify if the technology is the ideal problem to drive the process.

Adopt the technology system that helps for smooth function of portal for internal users, external users. The applicants should be able to view the status of application submitted on regular basis.

The technology should enable all the response to HR in a common place to evaluate the relevant responses. Get the best system to update the status of application immediately after HR reviewing the application.

The contact number and email address to be provided to users (internal and external) to send the resume to them. The email received should be landed on a common place to evaluate application.

A dedicated system administrator to be enabled to support the process.