| 2. Mary wonders who the other people on the team are, how she\'ll fit in, what their expectations of her might be, and how much work will be involved. These are all issues she\'ll likely consider during the _______ stage of a team. |
| A. norming | | B. forming | | C. storming | | D. performing | |
| Student Answer: D |
| Answer: Incorrect |
| Reference: |
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| 5. One of the disadvantages of team cohesion involves |
| A. proposing solutions that involve some element of risk or uncertainty. | | B. the development of strong norms and culture. | | C. tolerance of a certain level of conflict. | | D. shifting focus to the goals of the team rather than the organization. | |
| Student Answer: C |
| Answer: Incorrect |
| Reference: |
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| 8. In organizations where openness and honesty are valued as part of the organization\'s culture, _______ can help to extend trust when people are communicating orally. |
| A. self-reflection | | B. self-preservation | | C. self-disclosure | | D. self-interest | |
| Student Answer: B |
| Answer: Incorrect |
| Reference: |
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| 9. Businesses in the United States, and other Western businesses, understand that while preserving individual focus, they still need to take certain steps to build team cohesion and manage team diversity. To achieve this balance, they can |
| A. reward individual contributions. | | B. discourage conflicting opinions. | | C. focus only on long-term goals at the expense of short-term objectives. | | D. aim for harmony and quick consensus. | |
| Student Answer: D |
| Answer: Incorrect |
| Reference: |
|
| 11. \"I understand what you\'re saying, even though I don\'t agree,\" is a type of _______ statement that characterizes one of the elements of supportive communication. |
| A. bidirectional | | B. ownership | | C. validating | | D. demeaning | |
| Student Answer: D |
| Answer: Incorrect |
| Reference: |
|
| 16. One of the characteristics of an effective team is demonstrated by member\'s willingness to |
| A. set and act upon a few immediate performance-oriented goals and tasks. | | B. choose team members based on personality rather than skills. | | C. devote little energy to spending time together to develop trust and rules of behavior. | | D. put off developing rules of conduct geared toward achieving performance goals. | |
| Student Answer: D |
| Answer: Incorrect |
| Reference: |
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| 18. During a meeting, Laura asks how the team is going to track and communicate progress and how feedback is going to be conveyed to team members. These types of questions are associated with the _______ stage of team development. |
| A. performing | | B. forming | | C. storming | | D. norming | |
| Student Answer: B |
| Answer: Incorrect |
| Reference: |
|
| 19. Among the special considerations for members of a _______ team is the need to share more information about cultural context, in greater detail. |
| A. process-oriented | | B. project-improvement | | C. virtual | | D. diversity management | |
| Student Answer: D |
| Answer: Incorrect |
| Reference: |
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| 20. At the end of a monthly staff meeting of the employees he manages, Pico should |
| A. bring up a topic that wasn\'t included on the agenda. | | B. ask if anyone has anything else they\'d like to discuss. | | C. pause to respond to a text message from his own supervisor. | | D. summarize the points that were discussed. | |
| Student Answer: B |
| Answer: Incorrect |
| Reference: |
| 2. Mary wonders who the other people on the team are, how she\'ll fit in, what their expectations of her might be, and how much work will be involved. These are all issues she\'ll likely consider during the _______ stage of a team. |
| A. norming | | B. forming | | C. storming | | D. performing | |
2. B. forming
5. D. shifting focus to the goals of the team rather than the organization.
8. C. self-disclosure
9. C. focus only on long-term goals at the expense of short-term objectives.
11. A. bidirectional
16. A. set and act upon a few immediate performance-oriented goals and tasks.
18. D. norming
19. C. virtual
20. A. bring up a topic that wasn\'t included on the agenda.
Homework Sourse
