After reflecting on what you have learned and how you have b

After reflecting on what you have learned and how you have benefited by taking AB221 Customer Service, write a minimum one-page response to the questions below. Make sure to address the critical elements so you will be successful in completing this assignment.

1. Reflect and describe which key concepts and topics in this course have made you a stronger candidate to enter the business world.
2. Discuss how this course has affected you in your professional development as a student and as a person as well as encouraging you on your academic path.

Solution

AB221 Customer Service, key concepts and topics in this course have made a stronger candidate to enter the business world-

CUSTOMER SERVICE

In this course, learn how companies can build up customer loyalty and address modified customer needs and effective relationship-building strategies.

ACCOUNTING II

This course provides understanding of what accounting and accounting\'s evolving role in business.

BUILDING CUSTOMER SALES AND LOYALTY

This course studies the use of the following promotional tools and their applications: advertising, sales promotions, events, and loyalty

INTRODUCTION TO MANAGEMENT

This course provides an initial overview of organization theory, management functions, organizational structure, management responsibilities, business ethics.

b.

This course has affected professional development as a student and as a person

This course improves basic communication skills how and social differences impact communication, and how to effectively and ethically use technology as a communication.

This course gives an overview of global business. Provide example to lean differences in political, economic, and cultural system across different nations.

Emphasis the major risks and opportunities in international business.